Leger on Thursday unveiled the results of its 2022 Reputation study, which ranks the companies Canadians find most reputable, based on a survey of the opinions and awareness of more than 38,000 people toward 285 companies. (Financial Post)
“We are focused on our new brand purpose of ‘making life in Canada better,’” she adds. “It’s really a celebration of shared Canadian values of community, inclusivity and sustainability – values that will help make life in Canada better for the next 100 years.” (Strategy Online)
“Our five-year plan five years ago did not have the level of investments that we’re doing in Canada and now we are going to be deploying $3.5 billion. This year we are going to be investing $1 billion." (Retail Insider)
The blooming garden was appropriate not just because of the time of year, but because of the idea of rebirth and vitality applying across the kind of lifestyle Well.ca aims to helps its customers live. (Strategy Online)
"In the event of an escalating situation or if they ever feel unsafe, employees are instructed to avoid confrontation and immediately call the police, to ensure their safety and that of others," said Radmanovich on behalf of the Montreal-based discount retailer. (Blog TO)
Join us for RCC's Retail Loss Prevention Forum Next Week! Last chance to register today.
Business advocates such as Retail Council of Canada director of government relations Greg Wilson told BIV that business owners were caught off-guard when the B.C. government on November 24 said that a new law providing five paid sick days per year would go into effect Jan. 1. (Alaska Highway News)
Live from Michael's Las Vegas podcast studio, Kent Allen and Jim Okamura on the echo boom in cross-border commerce. Next, Melissa Gonzalez, CEO of The Lionesque Group and top retail experience design strategist on the past, present and future of modern retail
The painting of the walls inside the space was completed by local Indigenous Artists. Nîkihk’s retail offering has grown to include cleaners such as personal care, pet care, laundry detergent and athletic wear cleansing. (Retail Insider)
Knob Hill even dabbled briefly in the world of television production, co-producing Citytv’s ode to Toronto on the occasion of its 150th birthday, “Toronto Trilogy,” which featured a scene set in the Lansdowne location. (BlogTO)
“It’s the two sides of Vancouver with this really high percentage of commercial retail storefront vacancies,” said Andy Yan, director of The City Program at Simon Fraser University. (Vancouver Sun)
The 1.4 million-square-foot facility, set to open in 2024, will have automated direct-to-consumer fulfillment capacity and will employ nearly 2,800 employees when fully operational, according to the press release. (Retail Dive)
Greg Wilson, the Retail Council of Canada's director of government relations in B.C., said Richmond's bylaw differs from measures in 10 other B.C. municipalities, including Vancouver, because it does not require businesses to charge a fee for paper or reusable bags. (CBC)
The shortage of truck drivers in the U.S. hit an all-time high of more than 80,000 workers last year, according to the American Trucking Associations trade group. (CNBC)
“We are on a mission to make retail returns easy and accessible for everyone. We are proud to expand ReturnBear and provide a cross-country solution for Canadian retailers and shoppers alike.” (Retail Insider)
And, as we increase our focus on flexibility, leaders are encouraged to trust team members to make good decisions about how and when they work, and what they can reasonably manage. (Fast Company)
Commenting on the partnership with NMG, Neves said in a statement, “This partnership is about revolutionizing the luxury landscape globally, both online and offline, by combining NMG’s iconic presence in the U.S. and Farfetch’s Luxury New Retail vision and technology.” (Forbes)
"This new leadership structure is reflective of a natural evolution that comes directly from our focus to serve customers better across all channels and banners," said Nordstrom Chief Executive Officer Erik Nordstrom. (CNBC)
"No real business or government agency will ever insist you pay them with a gift card. Anyone who demands to be paid with a gift card is a scammer." (CNBC)
Join us for RCC's Retail Loss Prevention Forum Next Week! Last chance to register today.
One source suggested such a move would be a signal that M&S is ready to accelerate its turnaround strategy under newly appointed co-chief executive Stuart Machin. (Mail+)
"While we expected [Freestyle] to expand the company's addressable market and drive incremental revenue, it has proven difficult to roll out without adding friction to the onboarding of new Fix customers," said Dana Telsey, chief executive and chief research officer. (CNBC)
RCC Spotlight: Canadian Independent Bookstore Day
Planning something special for Canadian Independent Bookstore Day (CIBD)? Respond to this e-mail with the name of your business, a description of special events you are hosting on CIBD, and a photo of your storefront. We will post it on RCC’s website and social media to show you some love and appreciation!
We’re excited to share valued bookstores that will be supporting Canadian Independent Bookstore Day! We hope you encourage your customers to visit local stores on April 30th, 2022 – in-person or online – and celebrating on social media using #CIBD2022.
Now, facing a global shortage of commercial fertilizers made worse by Russia’s invasion of Ukraine, more U.S. growers are knocking on his door. Sandquist says they’re clamoring to get their hands on something Old MacDonald would swear by: old-fashioned animal manure. (National Post)
Russia's invasion of Ukraine, which cut off exports from Ukraine and put Russian businesses under sanction, has set off a series of new supply-chain bottlenecks. (CNN)
The board and the C-suite need to appreciate these complex evolving scenarios not only to identify emerging policy risks but also to capture potential opportunities in a highly volatile environment. (Harvard Law School Forum on Corporate Governance)
The Big Shift: Consumer power and payment choice Consumers’ shopping habits have changed and businesses who fail to meet their new demands will fall behind. Hear from Interac, Retail Council of Canada, and other industry leaders and learn how seamless payment experiences can increase customer satisfaction, reduce abandoned carts, and improve business performance in an increasingly digital retail landscape.
Almost 75% of Canadians make purchases specifically related to Easter. Caddle, in partnership with Retail Council of Canada (RCC), surveyed over 9,000 Canadians from across the country in March, 2022 to explore insights for retailers around consumer shopping behaviours for the Easter holiday. Learn more.
Bank of Canada's Survey of Consumer Expectations (CSCE) shed light on households' expectations about inflation, the labour market, and their finances ahead of the Bank of Canada interest rate decision next week. Read more.
Leger’s new specialized study is about understanding employees’ needs from a different and more thoughtful perspective. We conducted an extensive online survey among over 3,000 Canadians who are currently employed or will be joining or rejoining the workforce soon. Learn more.
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